Customized, AI-Enhanced Surveys
Employee and Membership Surveys - AI Meets Human Expertise
We work hand-in-hand with you to leverage the latest AI tools in creating tailored Employee and Membership surveys and uncover valuable insights to elevate your organization’s engagement and performance – all while fully maintaining your data privacy and security.
In a hurry?
FIRST PHASE – AI-Enhanced Survey Preparation
PRE-LAUNCH MEETING
We will collaboratively discuss your survey objectives in depth, and tailor the survey to your specific needs and environment, while using AI as a sounding board and brainstorming tool.
ADVICE ON YOUR COMMUNICATION STRATEGY
Together we will leverage AI tools to craft targeted messaging and strategies for announcing the survey, maximizing participation, and effectively sharing results with your audience..
ADVICE ON ANALYSIS
Leveraging our 30 years of research experience with added AI insight, we will provide suggestions on reporting and analysis based on your survey objectives and industry best practices.
DEVELOPMENT OF THE SURVEY
Based on our work to this point, we will create your unique survey using a combination of our own and AI-generated questions.
SECOND PHASE – LAUNCH & ADMINISTRATION
EMPLOYEE NOTIFICATION & COMMUNICATION
Where possible, and to provide the greatest level of anonymity, the survey invitation to each participant would be delivered directly from us and would contain each participant’s personal and unique link to the survey. (Where this is not feasible other delivery methods are available.)
NOTIFICATION OF ANY "UNDELIVERABLE" EMAIL ADDRESSES
We keep you apprised of any email delivery errors, (“bouncebacks” or “undeliverables”), and provide the opportunity to correct these so that we can resend the invitation.
ADMINISTRATION OF THE WEB-BASED SURVEY
The survey application is hosted on our own dedicated server and linked to the survey over a secure (SSL/HTTPS) connection. Canadian clients can note that we are fully FOIPOP/FIPPA and PIPEDA compliant. Details on our "Security and Privacy Policy" are available in the footer below.
PROGRESS REPORTS / COMPLETION RATES / REMINDERS
We provide real-time completion rates whenever you want them – both overall, and by sub-group. We can also extend the survey closing date as needed. Finally, we can send out reminders to those who have not competed as yet if this is part of the communication plan.
THIRD PHASE – ANALYSIS & REPORTING
FINAL SURVEY REPORT
Provided in Microsoft PowerPoint™ and printed to PDF.
BREAKDOWNS BY SUBGROUP
We provide one breakdown by subgroup as part of the basic package. Examples would be Department, Position, Location, Years of Service, “Generation” … or anything that you’d like that would not compromise confidentiality.
YEAR-ON-YEAR COMPARISONS
Year-on-year reports are part of the basic package for recurring customers and are based on the current vs. one-previous review.
REPORT ON VERBATIM COMMENTS
Provided in Word, PDF and/or any other format you would prefer., and comments de-linked from the participants for anonymity.
REGRESSIONS AND CORRELATIONS
If the data supports it, we will run high-level statistics in the way of correlations between items, and regressions on the outcome items (Engagement Score or ENPS) to determine which factors are having the most influence on these scores.
PRESENTATION OF THE RESULTS TO THE LEADERSHIP OR MANAGEMENT TEAM
In person (travel expenses may apply for meetings outside the GVRD), or over a conference call or Skype session.
OPTIONS & ADDONS
DEPARTMENT REPORTS
Summary of results for each organizational unit vs. the organization as a whole. A quick review at-a-glance.
ADDITIONAL BREAKDOWNS BY SUB-GROUP
We can provide additional breakdowns beyond the one sub-group included in the Basic Package (where it does not compromise anonymity).
MULTI-LANGUAGE SURVEYS
For both surveys and invitation emails, we can send an appropriate language version (ex. “English/French” or “English/Spanish”) to each participant where this is known beforehand, and/or allow each participant to choose preferred language at the start of the questionnaire.
SEPARATE MANAGEMENT / EMPLOYEE QUESTIONS
We can modify the survey to display questions differently for Management and Employees; for example by asking “As a manager …” rather than “My manager …” where applicable.
IN-DEPTH STATISTICAL ANALYSES
Beyond the correlations and regressions mentioned above.
TEXT ANALYSES/ Thematic Analysis
We can use AI tools to analyze verbatim comments for themes ("thematic analysis"), parsing them into categories to produce simple frequency reports or correlation with other criteria (ex. department or location).
MULTI-YEAR ANALYSIS (BEYOND 2 YEARS)
Assuming that we either have or you can provide us with 3 or more years of data.
ADDITIONAL QUESTIONS
Questions beyond the 50 provided for in the basic package and added to the questionnaire as requested or advised.
PAPER SURVEYS
Yes we do paper surveys. We can also do the data entry, or if it doesn't compromise security, you can arrange for this yourself and provide us with the final dataset.
ADDITIONAL SERVICES
These services can be provided pre, post, or in lieu of the survey
EMPLOYEE COMMUNICATION
We can develop a communication strategy to roll-out employee engagement survey results throughout your organization.
FOCUS GROUPS
Employee focus groups are a way to obtain qualitative information. They are often used after an employee survey to dig deeper into employee perceptions.
ACTION PLANNING
We help client teams develop action plans to respond to employee survey results.
TRAINING
We train managers and supervisors to understand employee engagement and survey results and prepare them to conduct meetings with their employees on these topics.
EMPLOYEE SURVEY & OPTION PRICING
CUSTOMIZED EMPLOYEE SURVEY
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Includes:
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Pre-Launch Meeting
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Advice on Your Communication Strategy
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Advice on Analysis
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Development of the Survey
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Employee Invitations & Communication
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Resolution of any “Undeliverable” Email Addresses
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Administration of the Online Survey
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Progress Reports
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Survey Report with Detailed Analysis
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Report on Verbatim Comments
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Year-on-Year Comparisons
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Breakdown by one Subgroup
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Presentation of the Results to the Leadership or Management Team
SURVEY OPTIONS
DESCRIPTION | COST | |
|---|---|---|
Department Reports | $220+$100/Unit | |
Multi-Language Surveys | $500/language | |
Additional Breakdowns by Sub-group | $400/sub-group | |
Separate Management Questions and Report | $550 | |
To be determined in proposal: | ||
AI-Enhanced Text/Thematic Analysis of Comments | (tbd) | |
Paper survey administration | (tbd) | |
Focus Groups | (tbd) | |
Action Planning Workshops | (tbd) | |
Additional Meetings | (tbd) | |
Additional In-Depth Statistical Analyses | (tbd) |