Here’s a printable version of the survey package details for download and review. (PDF)
First Phase – Preparation
Whether over the phone or in person, we will discuss your objectives in depth, answer any questions you have, and provide our recommendations on the process.
ADVICE ON YOUR COMMUNICATION STRATEGY
We will help you in announcing the 360 Degree Feedback process, encouraging participation, and communicating ongoing progress.
ADVICE ON ANALYSIS
Based on your survey objectives and best practices, we work with you in determining the most appropriate and helpful analytical and reporting methods.
DEVELOPMENT OF THE SURVEY
Based on your survey objectives we will design the feedback surveys [both the self-evaluation by the person being rated (the ratee) and the rater evaluation] using our database of pre-constructed questions and any custom questions and areas of inquiry you may wish to add to reflect your unique situation.
Second Phase – Launch & Administration
PARTICIPANT NOTIFICATION & COMMUNICATION
Where possible, and to provide the greatest level of anonymity, the survey invitation to each participant would be delivered directly from us and would contain each participant’s personal and unique link to the survey. (Where this is not feasible other delivery methods are available.)
We provide real-time completion rates whenever you need them. We can also extend the survey to bring in a few more responses. Finally, we can send out reminders as needed if this is part of the communication plan.
Third Phase – Analysis & Reporting
INDIVIDUAL LEADER OR RATEE REPORTS
Ratee reports generated from the results of the manager Self-Evaluation and Rater surveys. May be presented to the manager only for self-evaluation and/or to the executive for review.
For both surveys and invitation emails we can send an appropriate language version (ex. “English/French” or “English/Spanish”) to each participant where this is known beforehand, and/or allow each participant to make the choice of preferred language at the start of the questionnaire.
We can analyze verbatim comments for themes, parsing them into categories to produce simple frequency reports or correlation with other criteria (ex. department or location).